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Welcome To The Saltley and Fernbank Medical Practice

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COVID-19 Update 14th December 2021

In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.

As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

We are still there for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.

Please don’t forget there are many services available for you, depending on your condition. These include:

  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
  • A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your boosters, instead visit https://www.birminghamandsolihullcovidvaccine.nhs.uk/ or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.


COVID-19 Booster Vaccine

The government has announced that all people over 18 are now eligible for a COVID-19 booster vaccine. We have been instructed to focus on the most vulnerable patients in the first instance. You will be contacted to invite you for your vaccine when we are ready to give it to you. We kindly ask that you do not call your GP practice and be assured you will be called in the forthcoming weeks for your vaccine.

Covid-19 Vaccinations Update

We are no longer giving covid vaccines at Saltley Health Centre. All our patients are being re-directed to the Iridium Practice on Bordesley Green East, this is for any covid vaccination 1st and 2nd doses.

Iridium are currently holding walk in clinics for the whole of August from Monday to Friday. 9am – 8pm on Monday and Wednesday, and 9am – 5pm on Tuesday, Thursday and Fridays. 

Register your Type 1 Opt-out preference

The data held for patients in their medical records is shared with other healthcare professionals for the purpose of individual care. It is also shared with other organisations to support health care planning and research. 

If you do not want your personally identifiable data to be shared with any organisation for any purpose other than your own health care, you can register an opt-out with your gp practice. 

This is a Type 1 Opt-out.  Please see attached form (PDF, 134KB).

For further information visit the NHS Digital website at https://digital.nhs.uk/

COVID-19
Advice on Coronavirus

IMPORTANT UPDATE TO PATIENTS REGARDING CORONAVIRUS WORKING AND ACCESS TO GP SERVICES

As you are aware the Coronavirus pandemic continues and as such restrictions apply across many parts of society.

The NHS response is aimed at minimising risk, preserving Personal Protective Equipment (PPE) supplies and preventing harm to patients and NHS staff.
To protect everyone, walk-in access to GP surgeries is currently being restricted to reduce the spread of Coronavirus.

Following advice from NHS England and Birmingham & Solihull Clinical Commissioning Group, the primary method for patients to currently access the surgery will be virtual appointments (telephone/video) in the first instance followed by face to face consultations in a controlled manner.

The practice is OPEN for your health care needs. The way in which you can access us has changed. This is to keep you safe and ensure we can continue to deliver all your healthcare needs throughout this period. All your requests for healthcare appointments are now being triaged over the phone/video and assessed by a Clinician as to the safest and most appropriate way to provide your healthcare needs. We offer telephone appointments, video consultations and face to face appointments. We ask you only to attend with a pre-booked appointment wearing a face covering and follow instructions at the entrance where your temperature will be checked and a few simple questions asked.

For prescriptions please ensure you have nominated a pharmacy for electronic prescriptions. This can be done either at the pharmacy of your choice or by the surgery via phone.

For more information regarding Coronavirus please visit:

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

https://www.nhs.uk/conditions/coronavirus-covid-19/

Consultations – telephone, video and face to face

In order to safeguard our patients and staff from coronavirus, we will now be offering telephone triage appointments with our clinicians. If following this we need to see you, we will offer you either a video consultation or arrange to see you at the practice where we are able to provide you with a safe consultation room.

Your GP will normally talk through how to set up the video consultation over the phone which is usually straightforward. Do not worry if you are finding it difficult to use this digital option. We will help to arrange an alternative consultation if necessary. 

Nurse Appointments

We are continuing to offer pre bookable appointments with our nursing team. These can be arranged by contacting the surgery.


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Saltley And Fernbank Medical Practice are piloting a call centre which will be manning all appointment bookings from 8.30 am until 6.30 pm, Monday to Friday.  The call centre will be going live on Monday 21.12.2020, we hope this will allow for reduced waiting times and become a much more efficient service for our patients. 

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Flu Vaccinations

We have had our Flu Vaccines delivered so all patients can ring to book an appointment.  We also have the Childrens Nasal Flu in stock so all children aged over 2 and up to primary school age can be booked infor this vaccine.  If the Childrens Nasal Flu has been declined due to its containing gelatin, we have now been authorised to use the injectable flu vaccine which does not gelatin.  Please contact the surgery to book an appointment.

Safe Surgery

A Safe Surgery is a GP practice which commits to taking steps to tackle the barriers faced by the socially excluded groups, such as: migrants, rough sleepers, the homeless, and gypsy travellers in accessing healthcare. At a minimum, this means declaring your practice a ‘Safe Surgery’ for everyone and ensuring that lack of ID or proof of address, immigration status or language are not barriers to Patient Registration.

Registering as a Safe Surgery means practices can receive a range of support, including resources to support practice staff, but will also enable the socially excluded groups of people – many of whom may be vunerable and at risk to access primary care with ease and confidence.

The Safe Surgeries initiative is endorsed by the Royal College of GPs. For more information about Safe Surgery, please see the NHS website.

10 tips to help if you are worried about CoronavirusEvery Mind Matters logo


The coronavirus (COVID-19) outbreak means life has changed for us all. It may cause you to feel anxious, stressed, worried, sad, bored, lonely or frustrated.

It's important to remember it is OK to feel this way and that everyone reacts differently – for most of us, these difficult feelings will pass.

There are some simple things you can do to help you take care of your mental health and wellbeing during times of uncertainty. Doing so will help you think clearly, and make sure you are able to look after yourself and those you care about.

Click here for our 10 tips to help improve your mental health and wellbeing.

Start the How are You quizWe pride ourselves in taking care of our patients and providing them with the best available medical care according to their needs.

This website will help us to keep all our patients up to date with the latest news and information about our practice.

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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Health Conditions A to Z

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